Questions, answered.

Every size lists the nursery pot diameter and the approximate total height, measured from the bottom of the pot to the top of the foliage. Plants are living things, so yours may be a little fuller or taller than the photo.

Almost certainly. A few days in a dark box is a big change. Put it in the light recommended on its care card, water only when the care card says to, and give it one to two weeks to settle in. If it keeps declining, send us a photo.

No. Let it settle in for at least a month first. Our plants are potted in a well-draining mix that suits them, and they can live in their nursery pot inside a decorative planter for a year or more.

Try the hand-shadow test in our light guide. It takes 30 seconds and it's the single best predictor of whether a plant will thrive.

Look for the paw icon or use the pet-safe filter in the shop. Those plants are listed as non-toxic to cats and dogs by the ASPCA.

Most of our glazed ceramics don't. They're designed as cover pots: keep the plant in its nursery pot, set it inside the planter, and tip out any water that collects after watering. Each planter's details list whether it has a hole.

Choose a planter about 1 inch wider than the nursery pot. A plant in a 4½" nursery pot fits a planter 5" to 6" wide. The planter sizes we list are the outside diameter.

Live plants ship Monday to Wednesday. Planters and tools ship within 1 to 2 business days. See Shipping & guarantee for details.

Planters and tools, yes. Live plants, no, because of agricultural import rules in those states.

Yes. Enter the recipient's address at checkout. We never put prices in the box, and you can add a gift note by replying to your order confirmation email.

Visa, Mastercard, American Express, Discover and Apple Pay. Payments are processed securely by Stripe.

Yes. Card details go directly to Stripe over an encrypted connection. We never see or store your full card number.

We collect sales tax only on orders shipped to Florida, where our greenhouse is.